About us

About The Bed Shop in Ashby

The Bed Shop in Ashby is a family run business, which has been trading over 19 years. Established in May 2004, we opened the shop to provide a specialised bed centre built on good old-fashioned values. Product knowledge, customer service and value for money were, and still are, at the heart of everything we do.

Exceptional Customer Service

The vast majority of our business is repeat business and recommendations. This is due to the exceptional end-to-end customer service we provide, beginning with the meet and greet you receive when you enter the shop, the assistance you receive in the showroom in helping you choose the right bed and the space provided to make up your own mind without any pushy sales tactics.

This continues all the way through to the free delivery of your order (within 20 miles), where we install your new bed or mattress for you. We’ll also offer a service to remove your old bed frame or mattress for a small charge.

Trusted British Suppliers

We are a “Buy British” shop with all beds sourced from British suppliers and we only stock traditional, high quality brands such as Salus, Hypnos, Silentnight and Rest Assured. From each brand we cherry-pick the very best tried-and-trusted products, to make it easy for our customers to make the right choice.

We stock pocket sprung, memory foam and combination mattresses and all come with either a 5 or 10 year manufacturer’s warranty. We strive to ensure we are always competitively priced and run a Price Match Promise, in the unlikely event that you find the item cheaper elsewhere. From starter to mid-range and all the way up to the top-end, at The Bed Shop in Ashby you’ll have no problems finding the right bed at the right price for you.

We Go the Extra Mile

We’re always prepared to go the extra mile to ensure our customers are happy. For example, we had a regular customer who was so happy with the beds he bought from us that when they needed replacing, he contacted us to ask if we’d be happy to deliver them to his new home – in Boston, USA! Of course, we were only too happy to oblige and duly arranged for the beds to be shipped over. And we’ve similar stories for customers in St Ives, Lancaster Gate, Wales and North Yorkshire – the customer always comes first at The Bed Shop in Ashby.

Get in touch!

If you experience any problems at all, there’s no call centres or head office to negotiate. Just call the shop or pop in to see us and we’ll ensure any issues are resolved in a timely manner and to your complete satisfaction. We’re a traditional store with good old fashioned values – and customer service is still king here!